Confidentiality Disclaimer

How Your Information Is Protected, Collected, Used, Retained, and Disclosed

Speech Bugs implements administrative, technical, and physical safeguards for the protection of your personal health information (PHI) and adheres to the Personal Health Information Protection Act (PHIPA, 2004) and the regulations and standards of the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO) regarding the collection, use, and disclosure of PHI.

What Information Is Collected and Used

On this website, with the exception of cookies, the only information that is collected is the personal information you provide. The only way that information is used is for the purpose you provided it (e.g., to respond to your message, answer questions about services, and book requested appointments).

Your Rights

It is your choice as to whether you provide any personal information to Speech Bugs; however, withdrawal of consent to collect, use, and retain information cannot be retroactive. With few exceptions, you have the right to access the information Speech Bugs has about you and/or your child and to have that information corrected.

Disclaimers for the Website Contact Form, Email, and Phone

Please note that Speech Bugs’ website contact form is not encrypted. For your privacy, please keep any personal information you share through this form to a minimum. Although Speech Bugs’ email is encrypted, it is not end-to-end encrypted. Emails may be intercepted, be corrupted, contain viruses, and be an avenue for scams and phishing as the sender is unverifiable and the transmission is not fully secure. In addition, Speech Bugs’ phone connection is through a cellular device, and cell phone connections are also at risk of interception.

Responsibilities, Assumption of Risk, Use Agreement, and Liability

It is your responsibility to protect yourself from viruses and scams you may encounter through the use of email. By contacting Speech Bugs through the website contact form, email, and/or phone, you agree (unless you state otherwise) to further communication via email and phone between you and Monika Andreetta, Speech Bugs, you agree to take on the sole risk that your information may be intercepted, and you agree that Monika Andreetta, Speech Bugs, is fully excluded from any liability that may arise from the use of the web contact form, email, and/or a cell phone. By using this website, you agree that Monika Andreetta, Speech Bugs, is fully excluded from any liability that may arise from the presence and use of embedded content from other websites on this site.

Embedded Content 

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Privacy Policy

For more information, the Speech Bugs Privacy Policy (2020) is available upon request and will be reviewed in full prior to providing any clinical services.

Questions and Concerns

The health information custodian and contact person at Speech Bugs is Monika Andreetta (phone: 226-377-2545, email: monika@speechbugs.com). Do not hesitate to discuss or ask questions about your PHI and my privacy practices at any time. If you have a complaint related to your PHI, you may contact Monika Andreetta and the Information and Privacy Commissioner of Ontario (www.ipc.on.ca).